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Continuing Legal Education
Streaming and Podcast programs are available in your online classroom for 30 days from your original order date. After viewing, follow the instructions to certify credit. The date you certify credit will be the date printed on your ISBA Certificate of Completion and will be the date recorded for earning the MCLE credit.

*Eligibility to earn MCLE credit for this program expires two years from the program date below; therefore, attorneys must view and certify credit within this two-year period. This expiration date is applicable for all formats.

Presented by the ISBA Standing Committee on the Delivery of Legal Services

Gain a better understanding of the challenges faced by low-income clients and the impact these challenges can have on their ability to meet the demands and requirements of a legal case. Learn how to build rapport and communicate effectively with these types of clients, as well as why pro bono volunteers are so important to this demographic.


Program Coordinator:
Marisa P. Wiesman
, Prairie State Legal Services, Wheaton


Program Moderator:
Sandra Crawford
, Law Crawford P.C., Chicago

Program Information
Date Presented:
October 25, 2017 12:00 PM Central
1 hour, 30 minutes
Working with Low Income Clients

Low income clients face a myriad of issues that can impact the attorney-client relationship. For example, unreliable transportation and unaffordable childcare can result in missed court dates or legal appointments, while the realities of limited income can affect how a client chooses to proceed with a case. This segment discusses these issues and gives you specific tips on how to establish rapport with low income clients. Attendees will also have the opportunity to use an interactive online “poverty simulator” that shows the consequences of your financial choices when living on a limited income.

Over half of low income households experience at least one civil legal issue per year, but most of these households do not receive legal help. This segment explores the need for pro bono legal assistance in Illinois and explains how you can help your community. Additional topics include: Illinois Supreme Court Rule 756(k) regarding the authorization for inactive/retired/out-of-state attorneys to provide pro bono assistance; Illinois Supreme Court Rule 716; and resources available to pro bono attorneys through

Speaker Information
Latasha K. Barnes  [ view bio ]
Linda A. Rothnagel  [ view bio ]
Individual topic purchase: Selected
Illinois State Bar Association
Total General MCLE Hours: 1.50
Including Professionalism, Civility or Legal Ethics Professional Responsibility MCLE: 1.50
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Streaming Video
ISBA Member Price:$45.00
Non-Member Price:$75.00
Podcast - Audio Only
ISBA Member Price:$45.00
Non-Member Price:$75.00