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Continuing Legal Education
Streaming and Podcast programs are available in your online classroom for 30 days from your original order date. After viewing, follow the instructions to certify credit. The date you certify credit will be the date printed on your ISBA Certificate of Completion and will be the date recorded for earning the MCLE credit.

*Eligibility to earn MCLE credit for this program expires two years from the program date below; therefore, attorneys must view and certify credit within this two-year period. This expiration date is applicable for all formats.

Presented by the ISBA Standing Committee on the Delivery of Legal Services

Increase your awareness of the best practices and pitfalls in serving clients with limited English! Learn how to identify internal barriers (within yourself and your law firm) that hinder communication with non-English speaking clients and how to overcome these barriers with this short online seminar. Attorneys with all levels of practice experience who work with a diverse client base who attend this seminar will better understand:

  • What the Administrative Office of the Illinois Courts is doing to help non-English speaking people gain better access to interpreters;
  • The statewide Interpreter Registry;
  • The pitfalls to avoid when working with interpreters;
  • How and why you should take advantage of the pro bono opportunities in your community; and
  • The resources available to attorneys willing to volunteer.


Program Coordinator:
Sandra Crawford
, Law Crawford P.C., Chicago


Program Moderator:
Prof. Wendy H. Vaughn
, Northern Illinois University College of Law, Rockford


Program Information
Date Presented:
October 11, 2017 2:00 PM Central
1 hour, 30 minutes
Working Effectively with Interpreters

Over 1.1 million Illinois residents are not proficient in the English language. Because of this, all attorneys must be prepared to meet this growing demand. This segment explores the work of the Administrative Office of the Illinois Courts regarding language access, the statewide Interpreter Registry, and the common pitfalls to avoid when working with interpreters both in and out of court. Best practices and the judicial perspective on interpreter use in the courtroom are also discussed.

Over half of low income households face at least one civil legal problem each year, but most of these households do not receive legal help. This segment expresses the need for pro bono legal services in Illinois, and explains how you can help your community. Additional topics include: Illinois Supreme Court Rule 756(k) regarding the authorization for inactive/retired/out-of-state attorneys to provide pro bono assistance; Illinois Supreme Court Rule 716; and resources available to pro bono attorneys through 

Speaker Information
Sophia N. Akbar  [ view bio ]
Denise M. Bezick Hume  [ view bio ]
Hon. Timothy J. McCann  [ view bio ]
Katherine W. Shank  [ view bio ]
Individual topic purchase: Selected
Illinois State Bar Association
Total General MCLE Hours: 1.50
Including Professionalism, Civility or Legal Ethics Professional Responsibility MCLE: 1.50
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Streaming Video
ISBA Member Price:$45.00
Non-Member Price:$75.00
Podcast - Audio Only
ISBA Member Price:$45.00
Non-Member Price:$75.00