ISBA's Practice Toolbox Series
Presented by the Illinois State Bar Association
Everything you and your firm’s staff does is important, but knowing how those things are accomplished is just as important as doing them. Although cross-training is helpful, having a checklist, of sorts, that tells you what each person does, ensures that tasks are being completed efficiently, productivity is at a premium, and that you are prepared for growth, staffing changes, and client demands. This one-hour webinar** explains why creating process documentation is so important and how to implement it in your office. A discussion on how to measure if your process is working (and what to do if it isn’t) is also included.
Jennifer M. Ramovs is the Director of Education for Affinity University, Affinity Consulting Group’s online legal technology training division. Jennifer graduated from The Ohio State University with a degree in Political Science, and then earned her law degree from Capital University Law School while working full time as a law clerk at Decker Vonau in Columbus, Ohio. Jennifer became a consultant in 2004, specializing in consulting and training on practice management software for law firms. Her expertise extends to Practice Management, Document Assembly, Document Management, and analyzing law office workflow to help firms develop policies and procedures that maximize both productivity and profitability. She is certified in a variety of programs that help our clients achieve their goals, including Actionstep, Amicus Attorney, PracticeMaster and Time Matters. Through the years, Jennifer has taught numerous CLE approved legal technology courses for state and local bar associations, as well as Lexis Nexis, and teaches many of the courses offered through Affinity.
**Webinar slides are viewed through your computer screen and audio is heard through your computer speakers (Internet connection required – Firefox or Chrome are recommended)
August 08, 2017 12:00 PM Central
Illinois State Bar Association
Total General MCLE Hours: 0.75
Including Professionalism, Civility or Legal Ethics Professional Responsibility MCLE: 0.75
This program is no longer available for purchase.