ISBA's Practice Toolbox Series
Presented by the Illinois State Bar Association
Clients are what keep us in business, so it's always important to keep them happy…but how do we know that what we're doing is what we need? Join us online for a look at the real-life ways to determine what will keep new and current clients coming back again and again, as well as how you can use this knowledge to focus on doing the right things the right way within your firm.
Debbie Foster, Affinity Consulting Group, Florida
About the Speaker:
Debbie Foster is the managing partner of Affinity's Tampa Bay office. She founded InTouch Legal (now part of Affinity Consulting) in 1998, seeing a need for a consulting company that focused specifically on lawyers and their technology needs. Since then, Debbie has expanded the services offered by her Tampa-based office and has helped hundreds of law firms implement technology, finance, marketing and management solutions. Debbie has been working with law firms since 1995, personally helping implement solutions ranging from practice management, time/billing/accounting, document management and general law office management issues. In addition to working with law firms throughout the U.S., Caribbean and Canada, she has also trained hundreds of consultants around the country on software programs used in law firms and best practices when consulting on a law firm’s specific technology needs. Debbie is very active in the Law Practice Management Section of the American Bar Association, and served as the Chair of ABA TECHSHOW in 2010. She is also very active in local and state bar associations, and regularly speaks on topics relating to technology, management, finance, and law firm marketing.
December 01, 2015 12:00 PM Central